1password.com Website Access Degradation
Nov 18, 12:06 UTCNov 18, 15:47 UTC
Duration
3h 41m
Impact
Major
Root cause
Not disclosed
1Password, 90 days
3 incidents
Affected
1Password.com websiteUSA/Global - 1Password.com websiteCanada - 1Password.com websiteEurope - 1Password.com websiteEnterprise - 1Password.com website
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 18, 15:47 UTC
This incident has been resolved.
- Monitoring · Nov 18, 14:41 UTC
Our upstream vendor has implemented a fix, and our teams are monitoring to ensure full recovery.
- Investigating · Nov 18, 12:09 UTC
We’re continuing to work with our vendor to resolve the issue affecting the 1password.com marketing site. The 1Password app and password manager remain fully operational.
- Investigating · Nov 18, 12:06 UTC
We’re aware that 1password.com is currently not loading for some customers. Our team has identified an issue with one of our upstream vendors and is working with them to restore service as quickly as possible. We’ll share updates here as we learn more.
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