Delay in processing billing updates
Jul 7, 16:14 UTCJul 7, 19:18 UTC
Duration
3h 4m
Impact
Minor
Root cause
Not disclosed
1Password, 90 days
7 incidents
Affected
BillingUSA/Global - BillingEurope - Billing
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 7, 19:18 UTC
This incident has been resolved.
- Monitoring · Jul 7, 18:02 UTC
A fix for this issue has been deployed and we are now monitoring the results.
- Identified · Jul 7, 16:14 UTC
Our engineering team have identified an issue causing a delay in processing billing updates and are currently working on a fix.
More from 1Password
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 920:43 UTC | Device Trust Service Disruption | major | 27m |
| Jul 2217:55 UTC | Account governance functions are unavailable in SaaS Manager | major | 1h 26m |
| Jul 1718:52 UTC | SaaS Manager Workflows are not running as expected | minor | 5m |
| Jul 1318:59 UTC | Degraded user-related operations for individual and family accounts | minor | 58m |
| Jul 1315:47 UTC | Password Manager Update Server Outage | none | 0m |
| Jul 219:44 UTC | Device Trust Outage | critical | 47m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.