Incidentsby GlyphEvents API and Reporting Delays
Jul 21, 14:57 UTCJul 24, 17:23 UTC
Duration
3d 2h
Impact
Minor
Root cause
Not disclosed
1Password, 90 days
3 incidents
Affected
Events API and ReportingUSA/Global - Events API and Reporting
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 24, 17:23 UTC
This incident has been resolved.
- Monitoring · Jul 23, 02:17 UTC
The original issue remains mitigated. Our engineering team is continuing to address the root cause.
- Monitoring · Jul 21, 19:29 UTC
Our engineering team has mitigated the issue, and all events should now be returned properly.
- Identified · Jul 21, 18:04 UTC
We are continuing to work on a fix for this issue.
- Identified · Jul 21, 16:42 UTC
Our engineering team has identified the root cause and is actively working on a resolution. In the meantime, customers may continue to experience delays in event delivery.
- Investigating · Jul 21, 15:26 UTC
Our teams are continuing to investigate this issue.
- Investigating · Jul 21, 14:57 UTC
Our engineering and product teams are aware of reporting delays regarding the Events API. The data is still being collected but is not currently being reported on.
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