Incidentsby GlyphSync Issues Affecting Legacy 1Password 7 Clients
Jun 18, 17:54 UTCJun 18, 18:50 UTC
Duration
57m
Impact
Minor
Root cause
Not disclosed
1Password, 90 days
3 incidents
Affected
Syncing items between your devicesUSA/Global - Syncing items between your devicesCanada - Syncing items between your devicesEurope - Syncing items between your devicesEnterprise - Syncing items between your devices
Final update
This incident has been resolved.
Timeline
- Resolved · Jun 18, 18:50 UTC
This incident has been resolved.
- Identified · Jun 18, 17:54 UTC
We have identified the cause of the synchronization issues affecting legacy 1Password 7 clients (OPI7 and OPM7) with 1Password and are deploying a fix. Affected customers may experience item creations or updates not synchronizing to 1Password, in some cases without a visible error. We expect service to be restored shortly and will provide another update once the fix has been fully deployed and verified. Modern clients and broader 1Password functionality do not appear to be affected.
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