Some users are unable to interact with the admin console
Sep 25, 15:43 UTCSep 25, 17:22 UTC
Duration
1h 38m
Impact
Major
Root cause
Not disclosed
1Password, 90 days
3 incidents
Affected
Sign inAdmin consoleUSA/Global - Sign inUSA/Global - Admin consoleCanada - Sign inCanada - Admin consoleEurope - Sign inEurope - Admin consoleEnterprise - Sign inEnterprise - Admin console
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 25, 17:22 UTC
This incident has been resolved.
- Monitoring · Sep 25, 16:33 UTC
Our engineering team has rolled out mitigation to remedy affected users. We are monitoring the results.
- Investigating · Sep 25, 15:43 UTC
We are actively investigating an issue where some users are encountering errors when interacting with the admin console, which leads to errors during sign-in.
More from 1Password
Full historyHigh error rate on 1Password.comlasted 3d 20hSome users are unable to view vault profiles using the web interfacelasted 11mDevice Trust Service Disruptionlasted 27mAccount governance functions are unavailable in SaaS Managerlasted 1h 26mSaaS Manager Workflows are not running as expectedlasted 5mDegraded user-related operations for individual and family accountslasted 58m