Incidentsby GlyphSaaS Manager performance is degraded
May 16, 15:51 UTCMay 16, 20:36 UTC
Duration
4h 45m
Impact
Major
Root cause
Not disclosed
1Password, 90 days
3 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved.
Timeline
- Resolved · May 16, 20:36 UTC
This incident has been resolved.
- Monitoring · May 16, 17:46 UTC
Issues with file uploads and downloads, pages not loading, and errors affecting some integrations and workflows are now resolved. Customers may still experience issues with images loading properly, and our engineering team is actively working to resolve them. We expect further progress and resolution later today. The issue affected both the US and EU regions.
- Identified · May 16, 17:33 UTC
The issue has been identified, and our engineers are working on a fix.
- Investigating · May 16, 15:51 UTC
Files can not be uploaded or downloaded, and images may not be loading properly. Pages within the application may not be loading. Some integrations and workflows may have experienced errors. This issue affects the US and EU regions. Our engineering team is currently investigating.
More from 1Password
Full historyHigh error rate on 1Password.comlasted 3d 20hSome users are unable to view vault profiles using the web interfacelasted 11mDevice Trust Service Disruptionlasted 27mAccount governance functions are unavailable in SaaS Managerlasted 1h 26mSaaS Manager Workflows are not running as expectedlasted 5mDegraded user-related operations for individual and family accountslasted 58m