Incidentsby GlyphSSO sign-in failing on some attempts for some users
Apr 13, 17:24 UTCApr 22, 15:17 UTC
Duration
8d 21h
Impact
Major
Root cause
Dependency
1Password, 90 days
3 incidents
Affected
SSO (Single Sign On)USA/Global - SSO (Single Sign On)Canada - SSO (Single Sign On)Europe - SSO (Single Sign On)Enterprise - SSO (Single Sign On)
Final update
This incident has been resolved.
Timeline
- Resolved · Apr 22, 15:17 UTC
This incident has been resolved.
- Monitoring · Apr 17, 15:07 UTC
We are continuing to monitor for any further issues.
- Monitoring · Apr 15, 15:49 UTC
We are continuing to monitor for any further issues.
- Monitoring · Apr 13, 17:24 UTC
SSO is experiencing degraded functionality because of an upstream provider. We are monitoring, and users may need to retry when authenticating with their IdP.
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