Email invites to some users are not being received for some customers
Sep 18, 20:19 UTCSep 19, 18:17 UTC
Duration
21h 59m
Impact
Minor
Root cause
Not disclosed
1Password, 90 days
3 incidents
Affected
Admin consoleUSA/Global - Admin consoleCanada - Admin consoleEurope - Admin consoleEnterprise - Admin console
Final update
We have confirmed resolution of this issue and this incident is now resolved.
Timeline
- Resolved · Sep 19, 18:17 UTC
We have confirmed resolution of this issue and this incident is now resolved.
- Monitoring · Sep 18, 21:59 UTC
We have made some changes to mitigate the issue and are seeing positive results. We will continue to monitor through tomorrow to confirm the issue is resolved.
- Investigating · Sep 18, 20:19 UTC
We are having some issues sending email invites to users for some customers. We are investigating the issue and will update this space when we have more information.
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