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Airtable · Apps and SaaSApr 8, 2025, 20:01 UTC 1 year ago

Run script automation actions not executing

InformationalNot disclosedUpdated 46d ago
Apr 8, 20:01 UTCApr 8, 22:16 UTC
Duration
2h 14m
Impact
Informational
Root cause
Not disclosed
Airtable, 90 days
0 incidents
Affected
Airtable Service
Status page

Final update

The issue affecting the "Run Script" action has been resolved. Our system is processing the backlog, and all pending automations will be completed. If you experienced any script failures during the outage, you can manually retrigger those automations. Thank you for your patience and understanding as we work to ensure everything returns to normal. We appreciate your continued support.

Timeline

  1. Resolved · Apr 8, 22:16 UTC
    The issue affecting the "Run Script" action has been resolved. Our system is processing the backlog, and all pending automations will be completed. If you experienced any script failures during the outage, you can manually retrigger those automations. Thank you for your patience and understanding as we work to ensure everything returns to normal. We appreciate your continued support.
  2. Monitoring · Apr 8, 21:14 UTC
    We have implemented a fix for the "Run Script" action and are observing signs of recovery. Our team is actively monitoring the situation to ensure full restoration of functionality. Thank you for your patience and understanding.
  3. Investigating · Apr 8, 20:01 UTC
    We are aware of an issue which is causing some "run script" actions in automations to be stuck in the "pending" state indefinitely. Our engineers are investigating now, and we will post more updates here as we have them.

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