Guides and Surveys Service Disruption
Oct 5, 18:56 UTCOct 5, 18:56 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Amplitude, 90 days
26 incidents
Affected
Guides & Surveys
Final update
Between 11:40 AM and 11:48 AM PT on October 5, 2026, Amplitude experienced a full outage of the Guides and Surveys service. During this time, users may have been unable to create, publish, or edit Guides and Surveys, or may have seen Guides and Surveys fail to load for end users. The issue has been resolved and Guides and Surveys is fully operational. We are continuing to confirm there was no data loss. No customer action is needed at this time.
Timeline
- Resolved · Oct 5, 18:56 UTC
Between 11:40 AM and 11:48 AM PT on October 5, 2026, Amplitude experienced a full outage of the Guides and Surveys service. During this time, users may have been unable to create, publish, or edit Guides and Surveys, or may have seen Guides and Surveys fail to load for end users. The issue has been resolved and Guides and Surveys is fully operational. We are continuing to confirm there was no data loss. No customer action is needed at this time.
More from Amplitude
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Oct 218:35 UTC4 days ago | Amplitude- Platform Loading Issues | none | 9m |
| Sep 2821:09 UTC8 days ago | We are actively investigating an incident in our data exports | minor | 5h 24m |
| Sep 2419:47 UTC12 days ago | Export Destinations data delivery issue | minor | 1h 34m |
| Sep 2308:02 UTC13 days ago | Export Destinations data delivery issue | major | 6h 5m |
| Sep 2218:49 UTC2 weeks ago | Snowflake Data Share export delivery issue | major | 6h 4m |
| Sep 1720:05 UTC2 weeks ago | Realtime Data Pipeline Delay | minor | 1h 11m |