Amplitude web application not loading
Apr 23, 19:56 UTCApr 23, 20:32 UTC
Duration
36m
Impact
Major
Root cause
Not disclosed
Amplitude, 90 days
24 incidents
Affected
Web ApplicationGuides & SurveysMCPExperiment - Web ApplicationAudiences - Web ApplicationData - Web ApplicationAnalytics - Web Application
Final update
This incident has been resolved.
Timeline
- Resolved · Apr 23, 20:32 UTC
This incident has been resolved.
- Monitoring · Apr 23, 20:02 UTC
We have identified the issue to be related to a misconfigured configuration in our feature flags. We have reverted the change as of 1PM PT and we should be back to normal now. We'll still monitor this for a bit before resolving the issue.
- Investigating · Apr 23, 19:56 UTC
Amplitude web application in US is not accessible. The issue started around 12:20 PST we're still investigating the root cause. Amplitude in EU is working as expected. a) Our ingestion systems were working as expected and we were not losing any data. b) Impacted customers might experience errors when loading Amplitude web pages.
More from Amplitude
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2419:47 UTC | Export Destinations data delivery issue | minor | 1h 34m |
| Sep 2308:02 UTC | Export Destinations data delivery issue | major | 6h 5m |
| Sep 2218:49 UTC | Snowflake Data Share export delivery issue | major | 6h 4m |
| Sep 1720:05 UTC | Realtime Data Pipeline Delay | minor | 1h 11m |
| Sep 1100:19 UTC | S3 export delivery permissions - Resolved | none | 0m |
| Sep 1003:07 UTC | We are actively investigating an issue with our realtime ingestion pipelines. | minor | 54m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.