Snowflake Data Share export delivery issue
Sep 22, 18:49 UTCSep 23, 00:53 UTC
Duration
6h 4m
Impact
Major
Root cause
Not disclosed
Amplitude, 90 days
24 incidents
Affected
Data ExportData - Data Export
Final update
The authentication issue affecting Snowflake Data Share delivery has been resolved. Snowflake Data Share exports are operating normally. No data loss is expected, and no customer action is needed.
Timeline
- Resolved · Sep 23, 00:53 UTC
The authentication issue affecting Snowflake Data Share delivery has been resolved. Snowflake Data Share exports are operating normally. No data loss is expected, and no customer action is needed.
- Monitoring · Sep 23, 00:23 UTC
The authentication issue affecting Snowflake Data Share delivery has been fixed. We are monitoring recovery as delayed data is processed. No data loss is expected, and no customer action is needed. We will provide another update in 30 minutes.
- Monitoring · Sep 22, 23:53 UTC
A fix has been deployed for the issue affecting Snowflake Data Share delivery. We are monitoring recovery. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- Identified · Sep 22, 23:50 UTC
We are deploying a fix for the issue affecting Snowflake Data Share delivery and will verify recovery once deployment is complete. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- Identified · Sep 22, 23:21 UTC
Implementation of a fix is still in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- Identified · Sep 22, 22:50 UTC
Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- Identified · Sep 22, 22:20 UTC
Our team is continuing to work on a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- Identified · Sep 22, 21:50 UTC
Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- Identified · Sep 22, 21:19 UTC
We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- Identified · Sep 22, 20:49 UTC
We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- Identified · Sep 22, 20:19 UTC
We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- Identified · Sep 22, 19:50 UTC
Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- Identified · Sep 22, 19:19 UTC
The authentication issue and fix path have been identified; implementation is in progress. No data loss is expected. No customer action is needed. We will share another update in 30 minutes.
- Investigating · Sep 22, 18:49 UTC
Starting at 17:00 UTC, new data is not being delivered to Snowflake Data Share destinations. Existing shared data remains available, and data ingestion and analytics in Amplitude are not affected. No data loss is expected. Our team has identified an authentication issue on our side and is working on a fix. Delayed data will be delivered once resolved. No customer action is needed. We will share another update in 30 minutes.
More from Amplitude
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2419:47 UTC | Export Destinations data delivery issue | minor | 1h 34m |
| Sep 2308:02 UTC | Export Destinations data delivery issue | major | 6h 5m |
| Sep 1720:05 UTC | Realtime Data Pipeline Delay | minor | 1h 11m |
| Sep 1100:19 UTC | S3 export delivery permissions - Resolved | none | 0m |
| Sep 1003:07 UTC | We are actively investigating an issue with our realtime ingestion pipelines. | minor | 54m |
| Aug 2615:23 UTC | We are actively investigating a processing delay in our realtime pipeline | minor | 3h 15m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.