S3 export delivery permissions - Resolved
Sep 11, 00:19 UTCSep 9, 20:32 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Amplitude, 90 days
24 incidents
Affected
Not listed by the vendor.
Final update
Some S3 export files delivered between September 9 at 20:32 UTC and September 10 at 04:01 UTC were missing the bucket-owner-full-control permission, which prevented affected customers from reading them. The issue is resolved. Exports moving forward and outside this timeframe are not impacted. No data was lost. For impacted files in the affected timeframe, set your bucket's Object Ownership to Bucket owner enforced (disable ACLs), if compatible with your bucket access requirements. If you have questions or continue to experience issues, please submit a support request.
Timeline
- Resolved · Sep 9, 20:32 UTC
Some S3 export files delivered between September 9 at 20:32 UTC and September 10 at 04:01 UTC were missing the bucket-owner-full-control permission, which prevented affected customers from reading them. The issue is resolved. Exports moving forward and outside this timeframe are not impacted. No data was lost. For impacted files in the affected timeframe, set your bucket's Object Ownership to Bucket owner enforced (disable ACLs), if compatible with your bucket access requirements. If you have questions or continue to experience issues, please submit a support request.
More from Amplitude
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2419:47 UTC | Export Destinations data delivery issue | minor | 1h 34m |
| Sep 2308:02 UTC | Export Destinations data delivery issue | major | 6h 5m |
| Sep 2218:49 UTC | Snowflake Data Share export delivery issue | major | 6h 4m |
| Sep 1720:05 UTC | Realtime Data Pipeline Delay | minor | 1h 11m |
| Sep 1003:07 UTC | We are actively investigating an issue with our realtime ingestion pipelines. | minor | 54m |
| Aug 2615:23 UTC | We are actively investigating a processing delay in our realtime pipeline | minor | 3h 15m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.