Slow Loading for Web App Features in the EU Region
Jul 13, 06:15 UTCJul 13, 08:39 UTC
Duration
2h 23m
Impact
Major
Root cause
Not disclosed
Amplitude, 90 days
24 incidents
Affected
Web ApplicationGuides & SurveysSession ReplayExperiment - Web ApplicationAudiences - Web ApplicationAnalytics - Web Application
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 13, 08:39 UTC
This incident has been resolved.
- Monitoring · Jul 13, 08:20 UTC
We implemented a rollback to mitigate elevated latency affecting services in our EU production environment, and performance has recovered. We are continuing to monitor the environment closely to confirm stability.
- Investigating · Jul 13, 07:56 UTC
We are continuing to investigate this issue.
- Investigating · Jul 13, 06:15 UTC
We are investigating elevated latency affecting services in our EU production environment. Some customers may experience slower response times while our team works to identify the cause and mitigate impact. We will provide another update within 60 minutes or sooner if we have more information
More from Amplitude
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|---|---|---|---|
| Sep 2419:47 UTC | Export Destinations data delivery issue | minor | 1h 34m |
| Sep 2308:02 UTC | Export Destinations data delivery issue | major | 6h 5m |
| Sep 2218:49 UTC | Snowflake Data Share export delivery issue | major | 6h 4m |
| Sep 1720:05 UTC | Realtime Data Pipeline Delay | minor | 1h 11m |
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| Sep 1003:07 UTC | We are actively investigating an issue with our realtime ingestion pipelines. | minor | 54m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.