EU data collection endpoint api.eu.amplitude.com is DOWN
Apr 12, 08:24 UTCApr 12, 10:52 UTC
Duration
2h 28m
Impact
Critical
Root cause
Not disclosed
Amplitude, 90 days
24 incidents
Affected
Data ReceptionData - Data Reception
Final update
This incident has been resolved.
Timeline
- Resolved · Apr 12, 10:52 UTC
This incident has been resolved.
- Monitoring · Apr 12, 10:47 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Apr 12, 09:52 UTC
We are continuing to investigate this issue
- Investigating · Apr 12, 08:24 UTC
Since 2026-04-12 00:43 PT (07:43 UTC), the EU data collection endpoint (api.eu.amplitude.com) has been experiencing service disruptions. Customers sending event data to the EU endpoint may encounter errors, and data ingestion may be temporarily unavailable. Our team is actively investigating the source of the issue and working to restore normal operations. Auto-scaling measures have been initiated. We do not expect permanent data loss for events that are retried by client SDKs. No customer action is needed at this time beyond ensuring your SDKs are configured with retry logic. We will provide the next update by 2026-04-12 02:00 PT (09:00 UTC).
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|---|---|---|---|
| Sep 2419:47 UTC | Export Destinations data delivery issue | minor | 1h 34m |
| Sep 2308:02 UTC | Export Destinations data delivery issue | major | 6h 5m |
| Sep 2218:49 UTC | Snowflake Data Share export delivery issue | major | 6h 4m |
| Sep 1720:05 UTC | Realtime Data Pipeline Delay | minor | 1h 11m |
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| Sep 1003:07 UTC | We are actively investigating an issue with our realtime ingestion pipelines. | minor | 54m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.