Incidentsby GlyphSome users are experiencing delays in purchasing additional API credits
Jan 29, 19:10 UTCJan 29, 20:39 UTC
Duration
1h 29m
Impact
Minor
Root cause
Not disclosed
Anthropic, 90 days
49 incidents
Affected
Not listed by the vendor.
Final update
During the outage, all of the following were delayed: - customer balances - billing for standard API usage - issuing credit auto-recharge invoices - access shutoff/restore for $0 in credits, and for reaching spend limits The outage has now been resolved. There is no longer a system delay for any of the above.
Timeline
- Resolved · Jan 29, 20:39 UTC
During the outage, all of the following were delayed: - customer balances - billing for standard API usage - issuing credit auto-recharge invoices - access shutoff/restore for $0 in credits, and for reaching spend limits The outage has now been resolved. There is no longer a system delay for any of the above.
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