Degraded performance on platform.claude.com and Claude for Microsoft Office 365
Sep 1, 17:05 UTCSep 1, 18:07 UTC
Duration
1h 2m
Impact
Minor
Root cause
Not disclosed
Anthropic, 90 days
49 incidents
Affected
claude.aiClaude Console (platform.claude.com)
Final update
This issue has been resolved.
Timeline
- Resolved · Sep 1, 18:07 UTC
This issue has been resolved.
- Monitoring · Sep 1, 17:52 UTC
We are seeing success rates recover across affected services. Core inference and the API are not impacted.
- Investigating · Sep 1, 17:05 UTC
We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.
More from Anthropic
Full historyDegraded performance for Claude Fable 5.1lasted 26mElevated errors affecting the Google Calendar connectorlasted 3h 46mElevated errors affecting the Gmail connectorlasted 1h 49mElevated errors for Claude Sonnet 5.5lasted 41mElevated errors for Claude Sonnet 5.5lasted 42mElevated errors for Claude Fable 5.1lasted 32m