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Anthropic · AISep 1, 2026, 17:05 UTC 2 months ago

Degraded performance on platform.claude.com and Claude for Microsoft Office 365

MinorNot disclosedUpdated 46d ago
Sep 1, 17:05 UTCSep 1, 18:07 UTC
Duration
1h 2m
Impact
Minor
Root cause
Not disclosed
Anthropic, 90 days
49 incidents
Affected
claude.aiClaude Console (platform.claude.com)
Status page

Final update

This issue has been resolved.

Timeline

  1. Resolved · Sep 1, 18:07 UTC
    This issue has been resolved.
  2. Monitoring · Sep 1, 17:52 UTC
    We are seeing success rates recover across affected services. Core inference and the API are not impacted.
  3. Investigating · Sep 1, 17:05 UTC
    We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.

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