Elevated errors on platform.claude.com
Oct 7, 13:25 UTCOngoing
Duration
Ongoing
Impact
Major
Root cause
Not disclosed
Anthropic, 90 days
85 incidents
Affected
Claude Console (platform.claude.com)
Final update
We've mitigated the errors loading usage data on platform.claude.com and in the Admin API usage report. While we work on a full fix, the most recent ~30 minutes of usage may take longer to appear on the platform.claude.com. API requests are not affected, and we will provide additional updates here.
Timeline
- Monitoring · Oct 7, 21:44 UTC
We've mitigated the errors loading usage data on platform.claude.com and in the Admin API usage report. While we work on a full fix, the most recent ~30 minutes of usage may take longer to appear on the platform.claude.com. API requests are not affected, and we will provide additional updates here.
- Identified · Oct 7, 17:28 UTC
We've identified the cause of errors loading usage data. The Admin API usage report has recovered, and fixes for the platform.claude.com Usage and Rate limits pages are in progress. The most recent 30 minutes of usage may be delayed. Core functionality is not affected.
- Investigating · Oct 7, 16:36 UTC
We are continuing to work on elevated errors affecting usage data on the platform.claude.com Usage and Rate limits pages and the Admin API usage report. A mitigation for the Usage page and the Admin API usage report is rolling out; once it is in place, the most recent usage may take about 30 minutes to appear there. Core functionality is not affected.
- Investigating · Oct 7, 13:25 UTC
We are investigating elevated errors affecting usage data on the platform.claude.com Usage page and the Admin API usage report. Core functionality is not affected. We will provide an update as soon as possible.
More from Anthropic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Oct 721:23 UTCyesterday | Issue with spend limitsOct 7, 21:23 UTC | none | 0m |
| Oct 701:20 UTCyesterday | Elevated errors loading usage data on platform.claude.comOct 7, 01:20 UTC | major | 1h 13m |
| Oct 612:24 UTC2 days ago | Elevated errors for Claude Opus 5.5Oct 6, 12:24 UTC | major | 19m |
| Oct 513:05 UTC3 days ago | Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1Oct 5, 13:05 UTC | major | 16m |
| Oct 116:20 UTC7 days ago | Delayed credits on the Claude PlatformOct 1, 16:20 UTC | minor | 6h 16m |
| Sep 2914:21 UTC9 days ago | Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude APISep 29, 14:21 UTC | major | 2h 6m |