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Anthropic · AIJan 9, 2026, 19:41 UTC 10 months ago

New Subscription Activation & Payment Issues

MinorNot disclosedUpdated 47d ago
Jan 9, 19:41 UTCJan 10, 04:55 UTC
Duration
9h 14m
Impact
Minor
Root cause
Not disclosed
Anthropic, 90 days
49 incidents
Affected
Not listed by the vendor.
Status page

Final update

The fix finished deploying approximately 2 hours ago and new purchases should work correctly going forward. We're closing this statuspage for now, and will work to restore access and/or provide refunds as needed for all affected customers.

Timeline

  1. Resolved · Jan 10, 04:55 UTC
    The fix finished deploying approximately 2 hours ago and new purchases should work correctly going forward. We're closing this statuspage for now, and will work to restore access and/or provide refunds as needed for all affected customers.

More from Anthropic

Full history