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Anthropic · AISep 10, 2026, 15:54 UTC 2 months ago

Degraded functionality for Claude Cowork on Windows

MajorNot disclosedUpdated 47d ago
Sep 10, 15:54 UTCSep 14, 19:14 UTC
Duration
4d 3h
Impact
Major
Root cause
Not disclosed
Anthropic, 90 days
49 incidents
Affected
Claude Cowork
Status page

Final update

This issue has been resolved. Microsoft has released a September 14 Windows update that fixes it: https://support.microsoft.com/en-us/servicing/os/windows-11/2026/09/kb5129195-windows-11-24h2-25h2-security-update

Timeline

  1. Resolved · Sep 14, 19:14 UTC
    This issue has been resolved. Microsoft has released a September 14 Windows update that fixes it: https://support.microsoft.com/en-us/servicing/os/windows-11/2026/09/kb5129195-windows-11-24h2-25h2-security-update
  2. Identified · Sep 10, 15:54 UTC
    A Windows update released September 8 has left Claude Cowork on Windows unable to run local commands, because its workspace can no longer reach your computer's drive. For most users, chat and file reading and editing still work. There's no in-app workaround yet, and restarting or reinstalling won't help. Microsoft has developed a fix and is working to release it. We'll post an update when we have more to share.

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