Issue with spend limits
Oct 7, 21:23 UTCOct 7, 21:23 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Anthropic, 90 days
85 incidents
Affected
Not listed by the vendor.
Final update
We have identified an issue which resulted in some organizations to be incorrectly paused for having reached their spend limit, resulting in refused requests on the Claude API, Claude.ai, Claude Code, Claude Security, and Claude Cowork. This is now resolved.
Timeline
- Resolved · Oct 7, 21:23 UTC
We have identified an issue which resulted in some organizations to be incorrectly paused for having reached their spend limit, resulting in refused requests on the Claude API, Claude.ai, Claude Code, Claude Security, and Claude Cowork. This is now resolved.
More from Anthropic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Oct 713:25 UTCyesterday | Elevated errors on platform.claude.comOct 7, 13:25 UTC | major | Ongoing |
| Oct 701:20 UTCyesterday | Elevated errors loading usage data on platform.claude.comOct 7, 01:20 UTC | major | 1h 13m |
| Oct 612:24 UTC2 days ago | Elevated errors for Claude Opus 5.5Oct 6, 12:24 UTC | major | 19m |
| Oct 513:05 UTC3 days ago | Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1Oct 5, 13:05 UTC | major | 16m |
| Oct 116:20 UTC7 days ago | Delayed credits on the Claude PlatformOct 1, 16:20 UTC | minor | 6h 16m |
| Sep 2914:21 UTC9 days ago | Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude APISep 29, 14:21 UTC | major | 2h 6m |