Incidentsby IbisElevated errors loading usage data on platform.claude.com
Oct 7, 01:20 UTCOct 7, 02:33 UTC
Duration
1h 13m
Impact
Major
Root cause
Not disclosed
Anthropic, 90 days
83 incidents
Affected
Claude Console (platform.claude.com)
Final update
This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.
Timeline
- Resolved · Oct 7, 02:33 UTC
This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.
- Investigating · Oct 7, 01:20 UTC
We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.
More from Anthropic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Oct 612:24 UTCyesterday | Elevated errors for Claude Opus 5.5 | major | 19m |
| Oct 513:05 UTC2 days ago | Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 | major | 16m |
| Oct 116:20 UTC6 days ago | Delayed credits on the Claude Platform | minor | 6h 16m |
| Sep 2914:21 UTC8 days ago | Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API | major | 2h 6m |
| Sep 2200:57 UTC2 weeks ago | Elevated errors for multiple models | major | 1h 38m |
| Sep 1616:18 UTC3 weeks ago | Issues with Google Play subscriptions | none | 33m |