Incidentsby GlyphUnit Reservation Cleanup Delay
Jul 12, 14:46 UTCJul 12, 21:25 UTC
Duration
6h 39m
Impact
Minor
Root cause
Not disclosed
Appen, 90 days
0 incidents
Affected
Customer Portal and API
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 12, 21:25 UTC
This incident has been resolved.
- Identified · Jul 12, 21:25 UTC
We are continuing to work on a fix for this issue.
- Identified · Jul 12, 21:24 UTC
We are continuing to work on a fix for this issue.
- Identified · Jul 12, 15:18 UTC
it’s not happening to new judgments but it affects some previous judgments. The team is currently trying to recover previous judgements.
- Identified · Jul 12, 14:46 UTC
Dear Customers, We are experiencing an issue with unit reservations not being cleaned up promptly upon judgment submission. This may lead to an increased number of pending judgments and potentially affect the assignment of units to contributors. The issue has been identified and the team is currently working on it.