Incidentsby GlyphAppen Connect failure to login
Dec 20, 23:41 UTCDec 21, 03:04 UTC
Duration
3h 23m
Impact
Critical
Root cause
Not disclosed
Appen, 90 days
0 incidents
Affected
Customer Portal and API
Final update
We have addressed issues around users with failing logins and functionality is now restored for all users.
Timeline
- Resolved · Dec 21, 03:04 UTC
We have addressed issues around users with failing logins and functionality is now restored for all users.
- Monitoring · Dec 21, 02:40 UTC
We have started the process to fix the issue observed on the remaining users.
- Monitoring · Dec 21, 00:38 UTC
We are implementing a fix now for internal users first before applying for all users.
- Investigating · Dec 20, 23:41 UTC
We are currently investigating an issue affecting Appen Connect.