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Aqua Security · Cloud and hostingJun 13, 2023, 19:41 UTC 3 years ago

AWS US-EAST-1 Outage

MajorNot disclosedUpdated 2h ago
Jun 13, 19:41 UTCJun 13, 21:08 UTC
Duration
1h 27m
Impact
Major
Root cause
Not disclosed
Aqua Security, 90 days
2 incidents
Affected
Aqua Cloud API StatusCloud Account ScanningVulnerability ScanningESEReal-Time Events ServiceAqua Cloud Console StatusDynamic Threat Analysis (DTA) ScanningAqua Cloud Core Services - Aqua Cloud API StatusAqua Cloud Core Services - Aqua Cloud Console StatusCSPM - Cloud Account ScanningCSPM - Real-Time Events ServiceImage Scanning - Vulnerability ScanningImage Scanning - Dynamic Threat Analysis (DTA) ScanningESE - ESE
Status page

Final update

We are pleased to inform you that our services have been restored and Aqua Console is now available. We apologize for any inconvenience caused by the AWS US-EASR-1 Outage disruption AWS Health Status page: https://health.aws.amazon.com/health/status All systems are now functioning as expected. If you continue to experience any issues or have any concerns, please don't hesitate to contact our support team at support.aquasec.com. We are here to assist you and ensure a smooth experience using our services. Thank you for your continued trust and support.

Timeline

  1. Resolved · Jun 13, 21:08 UTC
    We are pleased to inform you that our services have been restored and Aqua Console is now available. We apologize for any inconvenience caused by the AWS US-EASR-1 Outage disruption AWS Health Status page: https://health.aws.amazon.com/health/status All systems are now functioning as expected. If you continue to experience any issues or have any concerns, please don't hesitate to contact our support team at support.aquasec.com. We are here to assist you and ensure a smooth experience using our services. Thank you for your continued trust and support.
  2. Investigating · Jun 13, 21:07 UTC
    We are continuing to investigate this issue.
  3. Investigating · Jun 13, 19:41 UTC
    Due to the outage of AWS us-east-1, we are experiencing service disruptions in our Aqua SaaS main service. AWS Health Status page: https://health.aws.amazon.com/health/status Service impact: Due to the AWS outage in us-east-1, Aqua SaaS Service including sign-in and scan reporting, as well as all other pages in the Aqua UI are experiencing high latency and error rates. While the console may not be accessible, deployed enforcers are still running, and workload protection is not impacted.

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