Incidentsby GlyphAutomations not running for EU users
Sep 21, 14:59 UTCSep 21, 16:10 UTC
Duration
1h 10m
Impact
Minor
Root cause
Not disclosed
Asana, 90 days
8 incidents
Affected
Automations and Background ActionsEU - Automations and Background Actions
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 21, 16:10 UTC
This incident has been resolved.
- Monitoring · Sep 21, 15:39 UTC
We're currently working our way through the backlog of automations that did not run.
- Identified · Sep 21, 15:00 UTC
We are continuing to work on a fix for this issue.
- Identified · Sep 21, 14:59 UTC
We've heard reports of rules and automations not running in the EU region. We've identified the source of the issue and fixed it for new automations triggers going forward. Our engineers are currently working on the backlog of automations that triggered and did not run during the incident.
More from Asana
Full historyBackground jobs partial outagelasted 2h 38mAsana downtimelasted 37mPartial API outagelasted 50mPartial API outage in EUlasted 3h 12mSlow performance for a subset of Asana userslasted 36mWe are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment.lasted 42m