Incidentsby GlyphAstro UI and API are appearing offline for some users
Oct 13, 18:02 UTCOct 13, 19:53 UTC
Duration
1h 51m
Impact
Major
Root cause
Not disclosed
Astronomer, 90 days
17 incidents
Affected
Not listed by the vendor.
Final update
We have identified the proximate cause of the incident and are confident that the situation is stable. We will follow up with more detail in a postmortem at a later date.
Timeline
- Resolved · Oct 13, 19:53 UTC
We have identified the proximate cause of the incident and are confident that the situation is stable. We will follow up with more detail in a postmortem at a later date.
- Monitoring · Oct 13, 18:28 UTC
We have restarted one of our services that was experiencing higher than expected load. This has returned the Astro UI and API to functionality. We are continuing to investigate root cause.
- Investigating · Oct 13, 18:13 UTC
Our metrics indicate no impact on existing tasks and Dag Runs. They are continuing to run successfully. We are continuing to investigate what is causing the API and UI errors and are attempting a workaround.
- Investigating · Oct 13, 18:02 UTC
The Astro Core API is showing an elevated number of errors. We are investigating actively and will update as soon as we know more. Next update will be within the next 30 minutes.
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