GCP Infrastructure Incident: Compute Engine Connectivity Issues in europe-west2-b

Final update

Google Cloud has confirmed the power event in europe-west2-b has been mitigated for the vast majority of customers, and we have independently verified that all affected Atlan tenant workloads are healthy, functional, and fully reachable. We are marking this incident as resolved. We apologize for the disruption this caused and thank you for your patience. A full post-incident summary will follow once Google Cloud publishes their final root-cause analysis. If you continue to experience problems, please contact support@atlan.com.

1. Resolved · Oct 20, 16:22 UTC
   Google Cloud has confirmed the power event in europe-west2-b has been mitigated for the vast majority of customers, and we have independently verified that all affected Atlan tenant workloads are healthy, functional, and fully reachable. We are marking this incident as resolved. We apologize for the disruption this caused and thank you for your patience. A full post-incident summary will follow once Google Cloud publishes their final root-cause analysis. If you continue to experience problems, please contact support@atlan.com.
2. Monitoring · Oct 20, 13:26 UTC
   Following GCP's mitigation of the power event in europe-west2-b, all affected Atlan tenant workloads are confirmed healthy and fully functional. External reachability checks are passing normally across all affected domains. We are continuing to monitor and will mark this incident resolved once Google Cloud confirms full recovery on their end.
3. Monitoring · Oct 20, 12:44 UTC
   Following GCP's mitigation of the power event in europe-west2-b, our external health checks across affected services are now passing. We are continuing to monitor node and workload recovery internally and will post a final update once we're confident the incident is fully resolved.
4. Monitoring · Oct 20, 12:11 UTC
   GCP has confirmed the root cause of this incident: a power event in the europe-west2-b zone beginning 2026-10-19 23:08 PDT. The power event has been mitigated and GCP is now recovering existing workloads. New workload creation in the zone may still be unavailable. GCP's tentative full-recovery estimate for existing workloads is 2026-10-20 06:00 PDT (~6:30pm IST). We are monitoring node and service recovery on our side and will post again once services are confirmed restored.
5. Identified · Oct 20, 08:26 UTC
   We are aware of a Google Cloud infrastructure incident affecting network connectivity for Compute Engine instances in the `europe-west2-b` zone. Google Cloud Engineering is actively working to restore connectivity. Persistent disks and data remain safe. We will provide updates as more information becomes available.