Incidentsby GlyphBrex card payment declines at OpenAI
Nov 6, 22:44 UTCNov 7, 02:09 UTC
Duration
3h 25m
Impact
Critical
Root cause
Not disclosed
Brex, 90 days
8 incidents
Affected
Money movement: card authorization
Final update
The issue affecting Brex card payments at OpenAI has been resolved. Customers can now use their Brex cards for OpenAI payments. If you previously experienced a declined payment, please try again.
Timeline
- Resolved · Nov 7, 02:09 UTC
The issue affecting Brex card payments at OpenAI has been resolved. Customers can now use their Brex cards for OpenAI payments. If you previously experienced a declined payment, please try again.
- Investigating · Nov 6, 22:44 UTC
We are aware that some customers may be experiencing declined payments when using their Brex cards at OpenAI. We are working directly with OpenAI and Mastercard to investigate and resolve the issue. We will provide updates as more information becomes available.
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