Degraded performance on Android mobile app
Mar 19, 15:36 UTCMar 19, 18:26 UTC
Duration
2h 50m
Impact
Major
Root cause
Not disclosed
Carta, 90 days
2 incidents
Affected
app.carta.comApplication
Final update
This incident has been resolved.
Timeline
- Resolved · Mar 19, 18:26 UTC
This incident has been resolved.
- Monitoring · Mar 19, 17:49 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Mar 19, 16:57 UTC
A draft fix has been developed and is being verified.
- Identified · Mar 19, 15:36 UTC
The Carta android application is showing degraded performance. The team has identified this issue and is working on a fix. Affected users are encouraged to use https://app.carta.com via a web browser in place of the Android application. The iOS application is unaffected.