Smart-1 Cloud is not available in UAE region
Mar 2, 00:00 UTCOngoing
Duration
Ongoing
Impact
Critical
Root cause
Not disclosed
Check Point, 90 days
10 incidents
Affected
Check Point Smart-1 Cloud Security Management - Check Point Smart-1 Cloud Security Management - UAE Region
Final update
We are continuing to work on a fix for this issue.
Timeline
- Identified · Mar 3, 16:04 UTC
We are continuing to work on a fix for this issue.
- Identified · Mar 2, 06:44 UTC
AWS is still working on it internally and estimating at least one more day before returning power. We are continuing to be in contact with AWS on this matter
- Identified · Mar 2, 00:00 UTC
Due to Infrastructure issues in AWS UAE region, Smart-1 Cloud customers in UAE data residency may experience degraded service and difficulties. We are working to mitigate that.
More from Check Point
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2705:44 UTC6 days ago | Infinity Portal Data Services (Datatube) - Data services outage on Australia and Canada regions | critical | 38m |
| Aug 2605:56 UTC5 weeks ago | Threat Emulation and Threat Extraction services issues on EU site | critical | 2h 34m |
| Aug 2517:34 UTC5 weeks ago | Threat Emulation services Slowness in US | minor | 1h 18m |
| Aug 2508:19 UTC5 weeks ago | SASE: Connectivity Failures on Israel-1 DC | major | 2h 26m |
| Aug 316:48 UTC2 months ago | Spark Management - EU region - Error on save settings | none | 0m |
| Jul 2913:43 UTC2 months ago | Mobile Canada degragation | minor | 1h 22m |