Harmony Endpoint – Sporadic Failures Accessing EP Portal (All Regions)
Mar 2, 11:01 UTCMar 2, 17:18 UTC
Duration
6h 17m
Impact
Major
Root cause
Not disclosed
Check Point, 90 days
10 incidents
Affected
Check Point Endpoint Security - EU RegionCheck Point Endpoint Security - US RegionCheck Point Endpoint Security – APAC RegionCheck Point Endpoint Security - UAE RegionCheck Point Endpoint Security - India RegionCheck Point Endpoint Security - Check Point Endpoint Security - EU RegionCheck Point Endpoint Security - Check Point Endpoint Security - US RegionCheck Point Endpoint Security - Check Point Endpoint Security – APAC RegionCheck Point Endpoint Security - Check Point Endpoint Security - UAE RegionCheck Point Endpoint Security - Check Point Endpoint Security - India Region
Final update
This incident has been resolved.
Timeline
- Resolved · Mar 2, 17:18 UTC
This incident has been resolved.
- Identified · Mar 2, 17:17 UTC
We are continuing to work on a fix for this issue.
- Identified · Mar 2, 11:01 UTC
We are currently investigating sporadic failures when accessing the Harmony Endpoint (EP) Portal across all regions. Some customers may experience intermittent access issues to the EP Portal. There is no security impact. Endpoint protections on devices continue to operate as expected. Our team is actively monitoring the situation and working closely to resolve the issue. Customers experiencing this issue may contact Check Point Technical Support for assistance.
More from Check Point
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2705:44 UTC6 days ago | Infinity Portal Data Services (Datatube) - Data services outage on Australia and Canada regions | critical | 38m |
| Aug 2605:56 UTC5 weeks ago | Threat Emulation and Threat Extraction services issues on EU site | critical | 2h 34m |
| Aug 2517:34 UTC5 weeks ago | Threat Emulation services Slowness in US | minor | 1h 18m |
| Aug 2508:19 UTC5 weeks ago | SASE: Connectivity Failures on Israel-1 DC | major | 2h 26m |
| Aug 316:48 UTC2 months ago | Spark Management - EU region - Error on save settings | none | 0m |
| Jul 2913:43 UTC2 months ago | Mobile Canada degragation | minor | 1h 22m |