Incidentsby GlyphService Disruption
Apr 1, 17:00 UTCApr 1, 22:00 UTC
Duration
5h
Impact
Critical
Root cause
Not disclosed
Chime, 90 days
10 incidents
Affected
Instant TransfersWebMobile AppNew Account SignupLogin
Final update
This incident has been resolved.
Timeline
- Resolved · Apr 1, 22:00 UTC
This incident has been resolved.
- Investigating · Apr 1, 19:08 UTC
We are continuing to investigate the issue. Card purchases and ATM transactions are working normally. The money in your account and your personal information are secure.
- Investigating · Apr 1, 17:10 UTC
We are continuing to investigate this issue.
- Investigating · Apr 1, 17:05 UTC
We are continuing to investigate this issue.
- Investigating · Apr 1, 17:01 UTC
We are continuing to investigate this issue.
- Investigating · Apr 1, 17:00 UTC
We’re currently investigating a service disruption across our platform. We’re working hard to resolve this issue as soon as possible. Card purchases and ATM transactions are working normally. The money in your account and your personal information are secure.