Service Disruption
Apr 24, 21:52 UTCApr 24, 22:50 UTC
Duration
58m
Impact
Major
Root cause
Not disclosed
Chime, 90 days
10 incidents
Affected
In-App SupportDirect DepositLive Chat SupportCash DepositsSpotMePay AnyoneMobile Check DepositMyPayACH TransfersView BalancesEnable/Disable Card TransactionsDispute FilingInstant TransfersWeb
Final update
This incident has been resolved.
Timeline
- Resolved · Apr 24, 22:50 UTC
This incident has been resolved.
- Monitoring · Apr 24, 22:33 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Apr 24, 21:53 UTC
We are continuing to investigate this issue.
- Investigating · Apr 24, 21:52 UTC
We’re currently investigating a service disruption across our platform. We’re working hard to resolve this issue as soon as possible. Card purchases and ATM transactions are working normally. The money in your account and your personal information are secure.