This is an example incident

Final update

Empathize with those affected and let them know everything is operating as normal.

1. Resolved · Jan 26, 22:20 UTC
   Empathize with those affected and let them know everything is operating as normal.
2. Monitoring · Jan 26, 22:10 UTC
   Let your users know once a fix is in place, and keep communication clear and precise.
3. Identified · Jan 26, 22:16 UTC
   As you continue to work through the incident, update your customers frequently.
4. Investigating · Jan 26, 22:46 UTC
   When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.