Enrollment/New Account Signup Outage

Final update

This incident has been resolved.

1. Resolved · May 12, 09:51 UTC
   This incident has been resolved.
2. Monitoring · May 12, 09:09 UTC
   A fix has been implemented and we are monitoring the results.
3. Identified · May 12, 08:40 UTC
   The issue has been identified and a fix is being implemented.
4. Investigating · May 12, 08:39 UTC
   We are continuing to investigate this issue.
5. Investigating · May 12, 06:24 UTC
   We’re checking on an issue impacting new account signups. We’ll get it resolved as soon as possible – please try again soon.