Member Support phone issues
Aug 12, 10:14 UTCAug 12, 12:37 UTC
Duration
2h 24m
Impact
Major
Root cause
Not disclosed
Chime, 90 days
10 incidents
Affected
Phone SupportMember Support - Phone Support
Final update
This incident has been resolved.
Timeline
- Resolved · Aug 12, 12:37 UTC
This incident has been resolved.
- Investigating · Aug 12, 10:14 UTC
We are continuing to investigate this issue.
- Investigating · Aug 12, 10:14 UTC
Some members may be experiencing issues reaching Member Services by phone. We’re working to resolve this as quickly as possible. Thank you for your patience.