Some Members Unable to Generate Cash Deposit Barcodes in the Chime App

Final update

This incident has been resolved.

1. Resolved · Jan 22, 18:50 UTC
   This incident has been resolved.
2. Identified · Jan 20, 17:38 UTC
   Some members may be unable to generate cash deposit barcodes in the Chime app. We’ve identified the issue and our teams are actively implementing a fix. We expect barcode generation to be available again by the end of this week. In the meantime, members can continue to add cash using their physical Chime card at participating retailers. Thank you for your patience.
3. Investigating · Jan 20, 17:36 UTC
   We are continuing to investigate this issue.
4. Investigating · Jan 17, 21:41 UTC
   Some members may be unable to generate cash deposit barcodes in the Chime app. We’ve identified the issue and our teams are actively working to resolve it as quickly as possible. We anticipate barcode generation will be available again by the end of this week. In the meantime, members can still add cash using their physical Chime card at participating retailers. Thank you for your patience.