Incidentsby GlyphThird-Party Outage
Oct 20, 16:57 UTCOct 20, 21:29 UTC
Duration
4h 32m
Impact
Major
Root cause
Not disclosed
Chime, 90 days
10 incidents
Affected
In-App SupportDirect DepositLive Chat SupportCash DepositsPhone SupportPay AnyoneMyPayACH TransfersView BalancesEnable/Disable Card TransactionsDispute FilingWebMobile AppNew Account Signup
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 20, 21:29 UTC
This incident has been resolved.
- Identified · Oct 20, 20:41 UTC
Barcode generation for deposits is down for maintenance and will be back online soon. In the meantime, you can swipe your card to deposit money.
- Identified · Oct 20, 17:28 UTC
We are continuing to work on a fix for this issue.
- Identified · Oct 20, 16:57 UTC
We’re currently investigating a third-party issue causing a service degradation across our platform. We’re working hard to resolve this issue as soon as possible.