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Chime · Apps and SaaSOct 20, 2025, 07:28 UTC 1 year ago

Third Party Outage

MajorNot disclosedUpdated 28h ago
Oct 20, 07:28 UTCOct 20, 12:28 UTC
Duration
5h
Impact
Major
Root cause
Not disclosed
Chime, 90 days
10 incidents
Affected
Card PurchasesIn-App SupportLive Chat SupportCash DepositsPhone SupportSpotMePay AnyoneMobile Check DepositMyPayACH TransfersView BalancesEnable/Disable Card TransactionsDispute FilingInstant Transfers
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Oct 20, 12:28 UTC
    This incident has been resolved.
  2. Monitoring · Oct 20, 10:58 UTC
    We are continuing to monitor for any further issues.
  3. Monitoring · Oct 20, 10:55 UTC
    We are continuing to monitor for any further issues.
  4. Monitoring · Oct 20, 10:51 UTC
    This incident has been resolved.
  5. Investigating · Oct 20, 07:33 UTC
    We are continuing to investigate this issue.
  6. Investigating · Oct 20, 07:28 UTC
    A third-party service provider is experiencing an issue that is impacting our services. We are working closely with them to bring everything back online as soon as possible.

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