Incidentsby GlyphInsights API and Dashboard displaying stale data for reporting windows greater than 24 hours
Mar 16, 03:02 UTCMar 16, 03:52 UTC
Duration
50m
Impact
Minor
Root cause
Not disclosed
CircleCI, 90 days
24 incidents
Affected
Not listed by the vendor.
Final update
Our engineering team has identified the root cause and has fixes prepared. Due to the nature of the data refresh process, the fix will require a deployment followed by a full refresh cycle before data is fully up to date. We expect that the data should be available within 24-36 hours. The last-24-hours reporting window continues to work normally, and all pipeline pages and job runs remain unaffected.
Timeline
- Resolved · Mar 16, 03:52 UTC
Our engineering team has identified the root cause and has fixes prepared. Due to the nature of the data refresh process, the fix will require a deployment followed by a full refresh cycle before data is fully up to date. We expect that the data should be available within 24-36 hours. The last-24-hours reporting window continues to work normally, and all pipeline pages and job runs remain unaffected.
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