CircleCI · Developer toolsApr 8, 2026, 13:20 UTC

Delays in Workflow and Job data in the Usage API

MinorNot disclosedUpdated 47d ago

Apr 8, 13:20 UTCApr 8, 20:33 UTC

Duration

7h 13m

Impact

Minor

Root cause

Not disclosed

CircleCI, 90 days

24 incidents

Affected

CircleCI API

Status page

Final update

The Usage API incident is resolved on an ongoing basis. There was a 4-hour period yesterday 4/7 for which we did not capture RAM and CPU utilization in our logs. We will not be backfilling the data for that period. Appreciate your patience.

Timeline

Resolved · Apr 8, 20:33 UTC
The Usage API incident is resolved on an ongoing basis. There was a 4-hour period yesterday 4/7 for which we did not capture RAM and CPU utilization in our logs. We will not be backfilling the data for that period. Appreciate your patience.
Identified · Apr 8, 13:20 UTC
We have identified an issue causing Insights workflow and job data to be delayed when requested through the Usage API. Some data for the last 24 hours may not be fully reflected while we work to process the backlog of events. Insights UI is not impacted by this issue. Thank you for your patience.

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Full history

MinorNov 3, 14:14 UTC

Increased wait time for Machine and Remote Docker jobsFrom 13:55 to 15:07 UTC on November 3, customers running Linux machine jobs and Remote Docker saw increased wait times for their jobs to start, and the delays were longest from 14:16 to 14:41.lasted 54mPostmortem

MinorOct 28, 18:15 UTC

Delays for gen2 dedicated IP range jobslasted 1h 3m

MinorOct 21, 19:31 UTC

Increased Docker gen2 wait timeslasted 1h 24m

MinorOct 20, 15:58 UTC

Increased wait times for macOS jobs on m4pro.largelasted 2h 16m

MinorOct 14, 14:47 UTC

Delays starting macOS jobs that use Xcode 26.6.0lasted 1h 13m

MajorOct 9, 11:33 UTC

Delay in data appearing in UI and APIlasted 14h 36m