Degraded Search Performance
Jul 27, 18:40 UTCJul 27, 21:15 UTC
Duration
2h 35m
Impact
Minor
Root cause
Not disclosed
ClickUp, 90 days
0 incidents
Affected
Not listed by the vendor.
Final update
The issue affecting Search for some users in our US regions is fully resolved, and Search is now working normally. Thank you for your patience while we resolved this issue. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.
Timeline
- Resolved · Jul 27, 21:15 UTC
The issue affecting Search for some users in our US regions is fully resolved, and Search is now working normally. Thank you for your patience while we resolved this issue. We are conducting an internal review to identify the root cause and will have an analysis that we can share in the coming days.
- Monitoring · Jul 27, 20:36 UTC
The issue affecting Search for some users in our US regions has been mitigated, and Search should now be working normally. We’re continuing to monitor closely to make sure performance stays stable.
- Identified · Jul 27, 18:40 UTC
We’re investigating an issue affecting Search for some users within our US regions. We’ve identified the issue and mitigation is currently in progress. We’ll share another update as soon as we have confirmation that service has stabilized.