Support Helpdesk Availability Issues
Oct 23, 03:03 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Cloudflare, 90 days
138 incidents
Affected
Support SiteCloudflare Sites and Services - Support Site
Final update
Our helpdesk provider is currently experiencing issues, and as such customers might encounter errors while submitting or viewing tickets. Responses on customer inquiries may be delayed during this time. For urgent enquiries, Enterprise customers can reach Customer Support on the emergency telephone line.
Timeline
- Investigating · Oct 23, 03:03 UTC
Our helpdesk provider is currently experiencing issues, and as such customers might encounter errors while submitting or viewing tickets. Responses on customer inquiries may be delayed during this time. For urgent enquiries, Enterprise customers can reach Customer Support on the emergency telephone line.
More from Cloudflare
Full historyElevated error rates for Durable Objects in Western Europelasted 6h 18mDelayed audit log delivery for WARP and Zero Trust serviceslasted 6h 38mElevated errors for some requests in Ashburn, Virginialasted 30mNetwork Error Log Processing Unavailablelasted 5h 30mCloudflare Workers API Latencylasted 43mNetwork congestion in Portland and Seattle, USlasted 1h 46m