OTP Deliverability Errors
Sep 29, 20:11 UTCSep 29, 20:50 UTC
Duration
39m
Impact
Minor
Root cause
Not disclosed
Cloudflare, 90 days
71 incidents
Affected
AccessCloudflare Sites and Services - Access
Final update
Cloudflare engineering determined that customers didn't actually experience elevated levels of OTP failures. The rise in failures was an isolated incident without widespread impact.
Timeline
- Resolved · Sep 29, 20:50 UTC
Cloudflare engineering determined that customers didn't actually experience elevated levels of OTP failures. The rise in failures was an isolated incident without widespread impact.
- Investigating · Sep 29, 20:11 UTC
We are investigating an issue causing a high percentage of Access One Time Pin emails to fail. All other authentication methods are operating as normal.
More from Cloudflare
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Oct 120:59 UTCyesterday | Increased Errors for Durable Objects and R2 | minor | 19m |
| Oct 119:30 UTCyesterday | Intermittent network connectivity issues in Mumbai | none | 0m |
| Oct 115:30 UTCyesterday | Network Performance Issues in Columbus colo in Ohio | none | 0m |
| Sep 3015:33 UTC2 days ago | Cloudflare Workers build delays | minor | 29h 54m |
| Sep 3013:49 UTC2 days ago | Network Performance Issues in Los Angeles (LAX) | minor | 5h 29m |
| Sep 3013:36 UTC2 days ago | Membership Permission Change Delays | minor | 4h 34m |