Incidentsby IbisTransform North America: Performance Degradation
Jul 29, 16:57 UTCJul 29, 23:05 UTC
Duration
6h 8m
Impact
Minor
Root cause
Not disclosed
Coalesce, 90 days
8 incidents
Affected
APISchedulerWeb AppTransform - APITransform - SchedulerTransform - Web App
Final update
We increased resources to our database cluster to better handle customer workloads. This change was rolled out today at approximately 12:15PM Pacific and all operations have returned to normal. We are adding additional monitoring & alerting to improve our response times if this situation occurs in the future.
Timeline
- Resolved · Jul 29, 23:05 UTC
We increased resources to our database cluster to better handle customer workloads. This change was rolled out today at approximately 12:15PM Pacific and all operations have returned to normal. We are adding additional monitoring & alerting to improve our response times if this situation occurs in the future.
- Monitoring · Jul 29, 19:53 UTC
We have pushed out the change that should resolve this issue. Will monitor and close this out with more details when complete.
- Identified · Jul 29, 16:57 UTC
We have identified the likely cause of a performance issue with Transform that is effecting overall operations. We will be pushing out a change here shortly to address this and will update this incident when complete.