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Cohere ยท AIJul 23, 2026, 22:56 UTC 3 months ago

Dashboard Login Service Disruption

MajorNot disclosedUpdated 47d ago
Jul 23, 22:56 UTCJul 23, 23:46 UTC
Duration
51m
Impact
Major
Root cause
Not disclosed
Cohere, 90 days
1 incidents
Affected
Not listed by the vendor.
Status page

Final update

๐ŸŽ‰ The issue affecting Dashboard login has been resolved. All Cohere services are operating normally. Thank you for your patience while we worked through this.

Timeline

  1. Resolved ยท Jul 23, 23:46 UTC
    ๐ŸŽ‰ The issue affecting Dashboard login has been resolved. All Cohere services are operating normally. Thank you for your patience while we worked through this.
  2. Monitoring ยท Jul 23, 23:36 UTC
    ๐Ÿ‘€ The issue affecting Dashboard login has been resolved โœ…. We're monitoring to confirm stability. All Cohere services are operating normally.
  3. Identified ยท Jul 23, 23:27 UTC
    ๐Ÿ› ๏ธ **Update:** We have identified the cause of login issues affecting the Cohere Dashboard, preventing successful logins. A fix is being implemented now and we expect Dashboard login to be restored shortly. **Note:** API access, model inference, and all other Cohere services are **unaffected** and operating normally.
  4. Investigating ยท Jul 23, 22:56 UTC
    ๐Ÿ”Ž We are currently investigating an issue affecting the Cohere Dashboard ([dashboard.cohere.com](http://dashboard.cohere.com "dashboard.cohere.com")). Users may experience a continuous refresh loop on the login page, preventing successful authentication.

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Full history