Elevated error rates and latency on produce and consume operations on AWS us-east-1 AZ4
May 8, 01:14 UTCJun 4, 16:47 UTC
Duration
27d 15h
Impact
Major
Root cause
Not disclosed
Confluent, 90 days
16 incidents
Affected
Confluent Cloud
Final update
The incident has been resolved and us-east-1 (use1-az4) is fully operational.
Timeline
- Resolved · Jun 4, 16:47 UTC
The incident has been resolved and us-east-1 (use1-az4) is fully operational.
- Monitoring · May 12, 18:51 UTC
AWS has reported the underlying infrastructure issue in us-east-1 (use1-az4) as resolved. However, some Confluent Cloud customers in the affected availability zone continue to experience connectivity issues. Confluent is actively investigating and working to restore full connectivity for impacted customers.
- Monitoring · May 9, 13:19 UTC
AWS has resolved the underlying infrastructure issue in us-east-1 (use1-az4). The majority of Confluent Cloud services have recovered and are operating normally. We are continuing to monitor for any lingering effects and verifying full service restoration.
- Monitoring · May 8, 01:55 UTC
We are monitoring the health of impacted brokers in the affected availability zone. More details about the thermal event on the AWS status page: https://health.aws.amazon.com/health/status
- Investigating · May 8, 01:14 UTC
We are investigating data plane impact (produce/consume) resulting from elevated error rates and latencies from AWS us-east-1 resources in AZ4. EC2 instances hosted on this availability zone are impaired by loss of power during an ongoing thermal event.
More from Confluent
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2311:47 UTC | Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 | major | 11h 30m |
| Sep 2215:09 UTC | Elevated error rates in Azure Germany West Central region | major | 4h 50m |
| Sep 2116:15 UTC | Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 | major | 9h 16m |
| Sep 1717:49 UTC | Confluent Cloud Metrics API experienced elevated latency and error rates | none | 0m |
| Sep 1523:59 UTC | Multiple Confluent Cloud services are in a degraded state - All regions | major | 1h 22m |
| Sep 820:01 UTC | Connectivity degradation - AWS us-east-1 | major | 17h |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.