Elevated Error Rates in AWS me-central-1 region

Final update

This incident has been resolved. All Confluent Cloud services are now healthy in me-central-1 region.

1. Resolved · Mar 1, 22:05 UTC
   This incident has been resolved. All Confluent Cloud services are now healthy in me-central-1 region.
2. Monitoring · Mar 1, 21:41 UTC
   The problem has been mitigated as of 21:15 PM UTC today. All Confluent Cloud services are now healthy in me-central-1 region and we will monitor for any residual issues before resolving this incident in 1 hour.
3. Identified · Mar 1, 18:48 UTC
   We have identified the cause of the problem to be disruption in one of AWS’s availability zones (mec1-az2). We are taking steps to confirm the safest path to mitigation for any impacted Confluent Cloud services in this region.
4. Investigating · Mar 1, 18:08 UTC
   We are experiencing increased error rates in some of our Confluent Cloud services in the AWS me-central-1 region. This began at approximately 12:51 PM UTC today and is linked to a disruption in one of AWS’s availability zones (mec1-az2). Our team is actively applying mitigation steps and will provide updates as the situation evolves.