Incidentsby GlyphCertain DXA ULE features may be showing less information than expected
Feb 5, 17:36 UTCFeb 6, 17:55 UTC
Duration
24h 19m
Impact
Informational
Root cause
Not disclosed
Contentsquare, 90 days
9 incidents
Affected
Not listed by the vendor.
Final update
We have completed the reprocessing of the data as of ~12:45 UTC. The issue is now resolved.
Timeline
- Resolved · Feb 6, 17:55 UTC
We have completed the reprocessing of the data as of ~12:45 UTC. The issue is now resolved.
- Identified · Feb 5, 17:36 UTC
This may impact: - PA-powered segments - "Basic" metrics including Return Rate, Lifetime Purchase Rate, and retention statistics used in Sunburst Journeys, Page Comparator and Zoning. - Average Lifetime Value (LTV) and Average Lifetime Revenue per User There is no data loss. We have identified the issue and are currently working on reprocessing all ULE session data from January 12th to present for impacted customers.
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